If we cannot schedule or deliver
If we cannot schedule the 30-minute session or we cannot deliver it, you get a full refund of the $29.
If the session happened
If the working session took place as described — 30 minutes on your business, a named first step, what tools can take and what you still approve — we do not automatically refund.
If the session was not a working session as described, we may refund at our discretion. Write to us and tell us what happened.
How to ask
Request a refund within 14 days of payment at [email protected]. Use the email you paid with, and tell us the date of payment if you have it.
Chargebacks
If something went wrong, contact us first at [email protected]. We would rather fix it than have a chargeback. Paddle is the merchant of record for the $29 payment.